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Stourview Branch Surgery
With effect from 29th June 2015 Stourview Branch surgery will be open Monday 8:00am - 6:00pm,
Tuesday 8:00am - 1:00pm, Wednesday 8:00am - 1:00pm, Thursday 8:00am - 1:00pm,
Friday Closed.
Please note that the Camps Road surgery will be open Monday - Friday 8:00am - 6:30pm.
If you need access to the surgery when the Stourview branch is closed, please go to the Camps Road surgery or call
01440 702010 or 01440 703667
Please consider booking well ahead or, if things can't wait that long, seeing someone you don't normally see.

Extended Hours

We open on a Saturday Morning from 8.30am - 11.30am for booked appointments only. With a GP or a Nurse.

 Urgent surgery

We have an allocated emergency appointment surgery which will be available to patients (on the day) who need to be seen by a doctor urgently.

You need to call as close to 8.00am as possible for an emergency morning appointment or as close to 1.30pm as possible for an afternoon appointment.

Repeat prescriptions
Please note, in keeping with the West Suffolk Clinical Commissioning Group (WSCCG) policy, your repeat prescription will from now on be issued for ONE MONTH at a time.  This is a National requirement proven to reduce waste on a very large scale.

 Cancelling your Appointment  

If you are unable to attend an appointment, please telephone and leave a message using option 3 to leave a voice mail message or use the link at the bottom of this page to cancel your appointment.
 By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
Test Results 

 Please call after 11am to get your test results from the receptionist team.

 Test results can only be given to the person whose result they are, or (in the case of children under 16 only) their parent or guardian.

The Summary Care Record - this affects you

Please read the section in the right hand column about the summary care record. This affects you and you need to decide if you are happy for your medical records to be uploaded to a centrally held record which other health provders can access.


There are two pharmacies in Haverhill which open for 100 hours a week, one at Tesco's supermarket and one in the surgery building.  Both supply medication to any patient, including those registered at the surgery.

There are four other dispensing chemists in Haverhill -

Sainsburys pharmacy is inside Sainsburys supermarket, Well Pharmacy is on Mill Road near the Drabbet Smock, David Holland chemist is next door to the Clements Surgery and Boots is on the High Street. Opening hours vary and may be found under the heading marked pharmacy, opposite.  

Set your mind at rest
Get a test
see opposite column for details
We have joined a Primary Care Network to help us deliver better services, for more information please see our Fair Processing/Privacy Notice under the heading 'Policies' above



Meningitis worries all parents, particularly those whose child develops a rash. There are lots of rashes around at the moment, including chicken pox, scarlet fever and slapped cheek disease.

The following information may help you make a judgement as to whether you should be concerned about meningitis. Remember that meningococcal meningitis is NOT easy to catch, and that as yet there is no confirmation of cases in Haverhill. We also currently have scarlet fever in Haverhill, which also causes a rash and temperature.

Meningitis information (from the Meningitis Health Trust)

Meningitis is inflammation of the meninges, the linings that surround and protect the brain. It can be caused by many different organisms including bacteria and viruses.

Septicaemia (blood poisoning) is caused when bacteria enter the bloodstream and multiply. Meningococcal bacteria can cause both meningitis and septicaemia. Together these are known as meningococcal disease.

Most cases of meningitis happen alone, but when there is a case of meningococcal disease, there is a small chance that further cases can happen. If you are concerned that you may have been in close contact with someone who has meningococcal disease then you can call NHS Direct, your local out of house GP service, or the Meningitis Trust's 24 hour nurse led helpline.

(UK) 0800 028 18 28

Signs and symptoms

Meningitis and septicaemia (blood poisoning) are not always easy to recognise, and symptoms can appear in any order. Some may not appear at all. In the early stages, the signs and symptoms can be similar to many other more common illnesses, for example flu.

Early symptoms can include fever, headache, nausea (feeling sick), vomiting (being sick), and muscle pain, with cold hands and feet.

A rash that does not fade under pressure (see ‘The Glass Test’) may be a sign of meningococcal disease. This rash may begin as a few small spots and can spread quickly to look like fresh bruises.

However, if someone is ill or is obviously getting worse, do not wait for spots or a rash to appear. They may appear late or may not appear at all.

signs and symptomssigns and symptoms

The Glass Test

Spots or a rash will still be seen when the side of a clear drinking glass is pressed firmly against the skin

glass testA fever, together with spots or a rash that do not fade under pressure, is a medical emergency.

Trust your instincts. If you suspect meningitis or septicaemia, seek medical help immediately.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website