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Noticeboard

Stourview Branch Surgery
With effect from 29th June 2015 Stourview Branch surgery will be open Monday 8:00am - 6:00pm,
Tuesday 8:00am - 1:00pm, Wednesday 8:00am - 1:00pm, Thursday 8:00am - 1:00pm,
Friday Closed.
Please note that the Camps Road surgery will be open Monday - Friday 8:00am - 6:30pm.
If you need access to the surgery when the Stourview branch is closed, please go to the Camps Road surgery or call
01440 702010 or 01440 703667
 
Appointments
Please consider booking well ahead or, if things can't wait that long, seeing someone you don't normally see.

Extended Hours

We open on a Saturday Morning from 8.30am - 11.30am for booked appointments only. With a GP or a Nurse.

 Urgent surgery

We have an allocated emergency appointment surgery which will be available to patients (on the day) who need to be seen by a doctor urgently.

You need to call as close to 8.00am as possible for an emergency morning appointment or as close to 1.30pm as possible for an afternoon appointment.

Repeat prescriptions
Please note, in keeping with the West Suffolk Clinical Commissioning Group (WSCCG) policy, your repeat prescription will from now on be issued for ONE MONTH at a time.  This is a National requirement proven to reduce waste on a very large scale.

 Cancelling your Appointment  

If you are unable to attend an appointment, please telephone and leave a message using option 3 to leave a voice mail message or use the link at the bottom of this page to cancel your appointment.
 By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
 
Test Results 

 Please call after 11am to get your test results from the receptionist team.

 Test results can only be given to the person whose result they are, or (in the case of children under 16 only) their parent or guardian.

The Summary Care Record - this affects you

Please read the section in the right hand column about the summary care record. This affects you and you need to decide if you are happy for your medical records to be uploaded to a centrally held record which other health provders can access.

Pharmacy 

There are two pharmacies in Haverhill which open for 100 hours a week, one at Tesco's supermarket and one in the surgery building.  Both supply medication to any patient, including those registered at the surgery.

There are four other dispensing chemists in Haverhill -

Sainsburys pharmacy is inside Sainsburys supermarket, Well Pharmacy is on Mill Road near the Drabbet Smock, David Holland chemist is next door to the Clements Surgery and Boots is on the High Street. Opening hours vary and may be found under the heading marked pharmacy, opposite.  

Chlamydia
Set your mind at rest
Get a test
see opposite column for details
We have joined a Primary Care Network to help us deliver better services, for more information please see our Fair Processing/Privacy Notice under the heading 'Policies' above

 

The doctors visit patients who are housebound by illness or infirmity. However please consider booking a taxi to the surgery as visiting takes the doctors away from other patients for long periods. sphyg

We very much prefer poorly children to be brought to the surgery, where they can be examined more effectively and where we have equipment to treat emergencies. You can also generally be seen more quickly this way.

Children who have a temperature or rash are not harmed by bringing them out, and if you think your child may have a contagious illness such as chicken pox the staff will offer you a side room in which to wait in private for the doctor.

If you do feel you need a visit please try to phone the surgery before 11am. The doctor may ring you first to discuss your problem.

Sick Notes

Sick notes are issued by a doctor to state you are not fit for work between certain dates. Sick notes are not issued for sickness absence lasting one week or less. This is because the NHS would be overwhelmed and could not cope if everyone needing even a short time off work had to see a doctor to get it.

If you are off work for LESS than a week you can self certify either using this form: sc2.pd  OR by simply informing your employer in writing that you were unfit for work, giving the dates and the reason.

If you are off work for more than a week a sick note can be issued for the time AFTER the first week of absence that you miss work. The doctor will need to see you first.

However it can ONLY be issued if the doctor has SEEN you or had a written communication from another doctor or hospital doctor who has seen you.

Sick notes cannot be issued for past illnesses for which you did not see a doctor. 

CONTINUATION of sick notes can be issued without your being seen again if the doctor feels this is appropriate. there is a form in reception that you will need to fill in. the doctor may speak to you or ask you to come in if he or she feels he cannot complete the note without more information.

 

Return to Work Notes

In some cases the doctor may need to discuss with you 'returning to work' especially if you have had a long period of absence away from your job.


 

 
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