Making an Appointment
Appointments can be booked by telephoning the surgery, we offer telephone and face to face appointments and you can visit our reception or via the Web Site HERE. Please note that we have our telephone number withheld when telephoning you and so if your home telephone number does not accept withheld numbers we cannot telephone you, therefore please let us have your mobile telephone number instead.
Urgent cases are given priority. Emergencies will always be seen on the day. Please ask for an on the day appointment for any new severe or unusual pain, chest pain, shortness of breath and any rashes that worry you (particularly in children). We generally feel that sick babies should be seen on the day too.
We do our best to see patients on time, however, clinics can run late due to unexpected complex and multiple problems and we would ask you to bear with us if this is the case. When booking appointments we cannot always foresee which patients will need more time, you may one day need extra time for your problem or concerns. If you have waited more than 30 minutes from your appointment time please speak with the reception team so that they may advise you.
Please be advised that due to scheduling and demand, it is not possible to see patients who arrive late for their appointments.
Thank you for your consideration and patience.
You can book your own appointments online to avoid the rush on the telephones or at reception. Before you book for the first time you will need to come into *reception to get a username and password. You will need to provide 2 forms of ID (preferably photographic and proof of your current address. After that, click on the link above and then follow the instructions onscreen. *If you are unable to come into reception but would like online access, please speak with a member of staff After that, click on the link above and then follow the instructions onscreen.
Telephone consultations with the doctor can be booked in the same way. It is often possible to sort out queries by phone, and this might save you a trip.
Appointments are normally for ten minutes. If you think you will require longer please tell the receptionist when you book. Please notify the surgery as soon as possible if you are unable to attend for an appointment as we can see someone else in your absence.
Click Here to book/cancel your appointment online
We use SMS messaging to confirm/remind and advise you if you do not attend your booked appointment with any of our clinicians. We also use SMS messaging on occasion to advise you to make an appointment to see the doctor or nurse, to advise you of results and to advise you if a recall is due if you have a chronic disease.
Consent is automatically assumed, but you can opt out of this by contacting our reception desk to inform them that you wish to dissent the SMS messaging service.
Most patients find this service useful - but please make sure we have your correct mobile number. It is important to ensure we always have your up to date contact details in case of any emergency or the need to cancel and rearrange an appointment.