Our patient satisfaction surveys have revealed higher than average levels of patient satisfaction. We believe that medical practices like ours offer a personal service which can be lost in large ‘polyclinic’ health centres, in addition to the high quality medical care everyone should expect in the 21st century.
However traditional general practice is under threat. the government would like to replace us with large polyclinics in which larger numbers of doctors work shifts. They feel people would prefer a walk in service from doctors they don't know (who don't know them) than a family doctor who knows their history.
In past surveys patients felt we had listened to them, explained their condition and shared options and choices with them.
It is our belief that helping you look after your health is a privilege and is something we do in partnership with you.