IMPORTANT INFORMATION: COVID VACCINES
HAVERHILL FAMILY PRACTICE IS ONLY PROVIDING COVID-19 VACCINATIONS TO PATIENTS WHO ARE CURRENTLY RESIDING IN A CARE OR NURSING HOME OR THOSE PATIENTS THAT ARE CLASSED AS HOUSEBOUND.
IN LINE WITH GOVERNMENT GUIDELINES ALL OF OUR OTHER PATIENTS THAT ARE ELIGIBLE FOR THE COVID-19 VACCINATION PROGRAMME WILL BE CONTACTED BY THE GP FEDERATION EITHER BY LETTER OR TEXT MESSAGE TO INVITE YOU FOR THE VACCINATION.
THE VACCINATION HUB IS AT THE EPICENTRE ON THE NEW SCIENCE PARK (NEAR THE FLYING SHUTTLE PUB). THE LOCAL CAMBRIDGE BUS SERVICE DOES STOP OUTSIDE THERE AND THERE IS AMPLE PARKING IF YOU DRIVE.
FOR INFORMATION ON ELIGIBILITY FOR THE COVID-19 VACCINATION PROGRAMME PLEASE FOLLOW THIS LINK:
Suffolk and North East Essex System have launched a Covid-19 Vaccine website which gives a range of information about the vaccination roll out, links to local networks and organisations and a detailed set of FAQs. There is also information about the vaccination centres and sites across Suffolk and North East Essex with local case studies and sites, including maps highlighting their location. SNEE NHS COVID-19 Vaccination Service (sneevaccine.org.uk)
If you have received a letter, call or text from the NHS or the National Booking Service and you have any questions, please DO NOT CONTACT US as we cannot help. Please try to be persistent and contact this number: 01473921821
IMPORTANT NOTICE: Stourview Closure
Stourview will be temporarily closed until further notice.
We apologise for any inconvenience caused.
WE ARE STILL OPEN!
We are open and here to help you, please telephone the surgery if you need to speak to a doctor or need an appointment with a nurse. If you currently feel anxious or worried and need advice, we are here for you. We are working in a slightly different way by offering a telephone triage service to keep you and our staff safe during this pandemic. If the doctor feels that you need to be seen, you will be invited down to see us. Our eConsult service is available 24/7 if you need advice, a sick note, repeat medication etc. Please see our home page for the eConsult banner.
UPDATE ON CORONAVIRUS (COVID-19) OUTBREAK (28.4.20)
The surgery is not closed. Due to the Coronavirus (Covid–19) outbreak we are operating differently so that patients can be dealt with efficiently and safely.
The majority of patients will be called by telephone on the day and invited in if necessary. Patients can also use the e-Consult service which is assessable via the website www.haverhillfamilypractice.co.uk.
Prescriptions and sick certificates can be requested using the slips which are located in the surgery’s foyer. Alternatively, prescriptions can be requested using the online service and sick certificates can be requested via e-Consult. Sick certificates will be posted to patients.
All patients attending the surgery will be asked the reason why they are attending and if they enter the premises their temperature will be taken by one of our nursing team.
Many thanks for your support during this difficult period.
Haverhill Family Practice.
Important message for our patients: Face Coverings
PLEASE NOTE: We are not issuing letters for patients for facemask exemptions. You are very welcome to use our standard respone just drafted: "There is no requirement for a letter or certificate in relation to the wearing of face coverings. We will not be providing letters for facemask exemptions. Please see gov.uk website for more information (https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#exemptions-face-coverings)
In accordance with the new guidance issued by the government this week, we are now asking all our patients to wear a face covering if you come to the surgery for an appointment or for any other reason.
This will protect other patients in the waiting area and our staff. All our staff will continue to wear PPE including surgical masks for all patient face to face appointments.
The new advice on the use of face coverings by the Government is as follows:
People should aim to wear face coverings on public transport and in some shops.
Also in other “enclosed spaces where social distancing is not always possible and they come into contact with others that they don’t normally meet”
“Social distancing” means staying more than two metres away from someone.
We feel that the practice cannot always ensure social distancing of 2 metres so therefore we must ask all our patients to wear a face covering as they come in through the door. Face coverings should be worn and not surgical masks or respirators which should be left for healthcare staff and other workers who need them.
The government advises washing your hands or using hand sanitiser before putting on and after takin off face coverings.
Homemade masks are not necessarily intended to help the wearer, the government says, but they could help stop you inadvertently passing on the disease to others if you have it but are not showing symptoms.
If you do have coronavirus symptoms- such as a high temperature or continuous cough, you should stay indoors and isolate at home.
Whichever face covering you use, they are not a substitute for other lockdown rules. Hand hygiene is just as important as before- so washing your hands with soap for at least 20 seconds when you get home.
People do not need to wear face coverings where they are:
- Outdoors or while exercising
- In schools
- In workplaces such as offices and shops
- Children under two or primary aged children who cannot use them without assistance
- People who have problems breathing while wearing a face covering.
The NHS App is free to download from your chosen app store, and once registered, you will be able to book appointments, order prescriptions, view your medical record including results and correspondence, and also access patient information and advice. For more details, please visit https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
NHS Covid-19 App
The practice now has a QR Code for entry into the premises. Therefore, we would be grateful if you could download the app and use this on entering the building. Please see the following information. If you are unable to do so, please advise us when you arrive at our reception and we can update your records to advise you do not have the app.
Social Distance and Appointment Times
Please do not arrive any earlier than 5 minutes before your appointment time. For social distancing reasons, we are only allowing a few patients in and out of the practice at one time. Therefore, if you are too early you will be asked to wait outside the building until just before your appointment time. We are currently letting patients in at the front of our building and exit at the rear via the practice car park.
On entry to the practice, we request that you clean your hands with the sanitiser provided, ring the buzzer and speak to our receptionist who will let you in. Please wear a mask to any appointment you have at the practice. If you do not have a mask, we may be able to supply you with one, but we do recommend that you purchase one. These are available in local supermarkets near the pharmacy counters. Please re-sanitise your hands on entry to the practice and take a seat in the waiting room where the clinician will come and collect you.
Thank you for your attention to this notice.
COVID-19: Useful links
During this difficult time, there are many other difficulties that you may still be facing. Here are a few links to help:
Covid-19 Antibody Testing
Antibody testing for Covid-19 may be available for patients in approximately 6-8 weeks from now and is not part of your routine general blood testing.
We will update this notification once we know more from WSCCG.
Please do not telephone us about this at the current time, further details will be confirmed on our website when available.
Thank you for your attention to this notice.
Haverhill Family Practice
Are you aged 70 to *79 - if yes, you may be eligible for a shingles vaccination - *please speak to reception to check your eligibility.
Suffolk Family Carers
Do you look after a partner, relative, friend or neighbour?
You're not alone! We can help.
Come along to our Family Carer Session for:
Family carer related information, support with your health and well-being, advice on benefits and lots more...
It's FREE and open to all residents of Haverhill.
We are at Haverhill Family Practice from 9-12am on the fourth Thursday of every month.
For more information contact:
Emily Meadows: Tel: 07557630965 or email email@example.com
Staff at HFP making a difference!
DUE TO COVID-19 THIS EVENT HAS BEEN POSTPONED.
Nurse Practitioner, Dawn Gaforg, will be taking part in the MoonWalk Iceland in June 2020. This involves walking 26.2miles, starting at midnight, all in aid of an extremely worthwhile cause. All the money raised will go towards vital breast cancer causes and helping fund research, specifically for secondary cancer. As well as raising money, increasing awareness of breast cancer is incredibly important and we hope to do this.
Dawn and all of us at Haverhill Family Practice would appreciate any donation, no matter how big or small, you could make towards this worthwhile cause. Please click on the link below to donate.
Good luck Dawn, we hope the training is going well!
Wellbeing Suffolk Online Workshop Webinars
On the right is a list of the latest one off Workshop Webinars available from Wellbeing Suffolk. They have some new sessions as well as the old favourites. These webinars are completely anonymous sessions where people can come along and learn about how to live life well. If you know anyone who you think would benefit from them then please feel free to pass this email on.
Here is the website link to take you directly to the page you need. https://www.wellbeingnands.co.uk/suffolk/get-support/courses/