We open on a Saturday Morning from 8.30am - 11.30am for booked appointments only. With a GP or a Nurse.
We have an allocated emergency appointment surgery which will be available to patients (on the day) who need to be seen by a doctor urgently.
You need to call as close to 8.00am as possible for an emergency morning appointment or as close to 1.30pm as possible for an afternoon appointment.
Repeat prescriptionsPlease note, in keeping with the West Suffolk Clinical Commissioning Group (WSCCG) policy, your repeat prescription will from now on be issued for ONE MONTH at a time. This is a National requirement proven to reduce waste on a very large scale.
Cancelling your Appointment
Please call after 11am to get your test results from the receptionist team.
Please read the section in the right hand column about the summary care record. This affects you and you need to decide if you are happy for your medical records to be uploaded to a centrally held record which other health provders can access.
There are two pharmacies in Haverhill which open for 100 hours a week, one at Tesco's supermarket and one in the surgery building. Both supply medication to any patient, including those registered at the surgery.
There are four other dispensing chemists in Haverhill -
Sainsburys pharmacy is inside Sainsburys supermarket, Well Pharmacy is on Mill Road near the Drabbet Smock, David Holland chemist is next door to the Clements Surgery and Boots is on the High Street. Opening hours vary and may be found under the heading marked pharmacy, opposite.
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. If you encounter any problems, please telephone the surgery.
Your repeat prescriptions can be:
If you are not registered with System one, please contact reception to find out how to register.
If you wish, we can send your prescription to any of the following pharmacies in Haverhill:
Boots on the High Street
David Holland up at the Clements
The Well Pharmacy on Camps Road
Sainsbury's at Hanchett End
Tesco at the supermarket
Haverhill Pharmacy in the Surgery building.
We are unable to take requests for repeat prescriptions by telephone. Alike most GP's, we have found this system lends itself to error, particularly for patients with hearing impairments.
If you wish to lodge your prescriptions with the Haverhill Pharmacy, they will accept telephone requests for prescriptions registered with them.
Please order prescriptions early before Bank Holidays, and try to allow 3 working days notice for collections.
Regular medications will require a regular review with a doctor, and there will be a reminder on your prescription when it is due. The dispensary staff will also regularly review your medication. Please do your best to respond when you receive a request to come in for a medication review. It may likely mean you need a blood test or blood pressure check before further medication is issued.
Haverhill Pharmacy is independent to both Haverhill Family Practice and Christmas Maltings Surgery.
Haverhill Pharmacy simply 'share' the space they occupy within the surgery building and therefore operate different opening hours to the surgery.
If you have any complaints/queries regarding Haverhill Pharmacy, you will need to contact them directly or email their Manager (email@example.com). Our reception staff cannot assist you with any complaints you may have relating to the standard of care you receive from them.
Thank you for your consideration to this request.
HAVERHILL FAMILY PRACTICE
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