Although our doctors work for the out of hours service, the surgery is not open out of hours. If you are not sure whether your problem can wait until we reopen, please dial the out of hours number listed below. They will be able to advise you whether you need to be seen immediately.

Dial 111 for out of hours.

Emergencies needing urgent (same day) medical attention include chest pain, breathlessness, sick babies, children with rashes that worry you or that don’t blanch on pressing, and of course any unusual or severe pain.

If you feel your condition could be life-threatening please dial 999 and ask for the ambulance service.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Parking at the surgery is for staff only. Disabled parking is available at the front of the surgery.  Patient parking is available for a minimal charge at the Lower Down Slade car park (CB9 9DZ) located behind the Haverhill Library.