Stourview will be temporarily closed until further notice.
We apologise for any inconvenience.
Christmas & New Year Opening Times
Thursday 24 December 2020 (Christmas Eve)- Open 8.00am – 6.30pm
Friday 25 December 2020 (Christmas Day)- Closed
Saturday 26 December 2020 (Boxing Day)- Closed
Sunday 27 December 2020- Closed
Monday 28 December 2020 (Bank Holiday)- Closed
Tuesday 29 December 2020- Open 8.00am– 6.30pm
Wednesday 30 December 2020- Open 8.00am– 6.30pm
Thursday 31 December 2020- Open 8.00am– 6.30pm
Friday 01 January 2021 (Bank Holiday)- Closed
Saturday 02 January 2021- Closed
Sunday 03 January 2021- Closed
Monday 04 January 2021- Open 8.00am – 6.30pm
Christmas/New Year Period
If your prescription is due over the Christmas period, please ensure you get your request to the practice by Monday 21 December to allow this to be processed and with your pharmacist for collection by Christmas Eve.
Similarly, if your prescription is due over the New Year period, please get your prescription to us by Tuesday 29 December to allow this to be processed and with your pharmacist for collection by New Year’s Eve.
If you require a doctor over the Christmas and New Year period when we are closed, please dial 111 for the Out of Hours Service.
If you have a life-threatening emergency, please dial 999.
If you have or think you have symptoms of Covid-19 (Coronavirus) please dial 119 for further advice and guidance or look on the Gov.uk website.
The Doctors and staff at Haverhill Family Practice would like to wish you all a Merry Christmas and a happy and healthy 2021.
Advance Booked Extended Opening - Saturday Morning – 08:30 – 11:30 (these appointments are booked 48 hours or more in advance).
Monday - Friday – 08:00 – 12:30 and 13:30 – 17:30
Saturday Morning – 08:30 – 11:30
When We Are Closed
Although our doctors work for the out of hours service, the surgery is not open out of hours. If you are not sure whether your problem can wait until we reopen, please dial the out of hours number listed below. They will be able to advise you whether you need to be seen immediately.
Dial 111 for out of hours.
Emergencies needing urgent (same day) medical attention include chest pain, breathlessness, sick babies, children with rashes that worry you or that don’t blanch on pressing, and of course any unusual or severe pain.
If you feel your condition could be life-threatening please dial 999 and ask for the ambulance service.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Parking is available for a minimal charge on the Council car park beside the council offices (behind the library). There is limited space in the surgery car park for those requiring disabled parking bays when visiting the surgery or pharmacy.
Please do not use the doctors’ spaces or obstruct their cars, as they may be needed in an emergency. Please do not leave cars in the car park when shopping in the town!