Dr Firas Watfeh MD MSc ~ Dr Caroline Lukoda MB ChB MRCGP ~ Dr Sriyangika Ratnayake MB BS MRCGP DRCOG MRCP ~ Dr Himabindu Manukonda MBBS MRCGP ~ Dr Sarah Hughes BA MBchB MRCGP

Dr Htet Minn is working with us as Salaried GP. Dr Minn trained with the Practice during her final year before qualifying in January. She now joins us as a permanent member of the Clinical Team.

Our management team manage the day to day running of the practice, dealing with financial matters, quality of care issues, working alongside the ICB, patient registration matters and staff management. They support us in offering the best care we can. The team consists of Rachel (Practice Operations Manager), Julie (Business Manager), Zoe (Assistant Practice Manager).

We work alongside the NHS GP Trainee Programme to provide ongoing support and training.

Dawn (Nurse Practitioner) Able to assess, diagnose and treat a range of conditions/illnesses with a special interest in women’s health (not obstetric). Assessment for oral contraception (for implants and IUS/IUD’s contact iCASH directly). Information and advice on all aspects of the menopause. Claire (Advanced Nurse Practitioner) is our Practice Respiratory Lead. Claire is also able to assess, diagnose and treat a whole range of other conditions/illnesses inc. Woman's Health. . Leanne ( Nurse Practitioner) Able to assess, diagnose and treat a range of conditions/illnesses.

Health Practitioners/ACPs (Advanced Care Practitioners) and Paramedics are health practitioners trained in acute and minor illnesses but not mental health issues. They are able to request investigations i.e. blood tests/x-rays, refer patients to hospital as appropriate. Our Team comprises of: ACP John Cade, ACP Piers Fuller and Paramedics Josh Poole, Millie Poole & Edward Harrison.

We are fortunate enough to have a fantastic, highly skilled and professional nursing team at Haverhill Family Practice, many of whom have been with us for many years. We work as a team and support one another, with joint educational meetings and joint working for things like minor surgery. The team is made up of Sibelle (Lead Nurse, specialising in Hypertension & Coronary Heart Disease), Shelley (Lead Nurse, specialising in Diabetes), Bincy & Brydie.

Healthcare assistants offer health checks, new patient checks, and blood tests and assist the doctors with minor surgery. Appointments are available every weekday, although the last collection of samples from the surgery to the West Suffolk labs for analysis is around 3.30pm, therefore, blood tests are generally done before this time. The team consists of Teresa, Caroline and Rachel.

Administration: Marisa (Senior Administrator), Sandra, Sue, Debbie & Irene (Workflow). Donna (QOF Administrator). Summarising: Tracey & Katy. Secretary: Carolyn (Lead Secretary) & Tina.

If you have recently been to hospital as an inpatient, clinic appointment or telephone triage telephone call and your consultant has advised a medication change for you, they should issue you enough medication for 7 days. If they also issue you an Outpatient Prescription Request, you have to collect this from the onsite hospital pharmacy. Any correspondence the practice receives regarding your recent stay, or appointment, can take anything up to 10 days to be received at the practice, and if you are expecting us to amend your medication and we do not have this confirmed in writing, we cannot issue this to you. We may ask you to bring a copy of your hospital letter to us to action it. The team consists of: Clinical Pharmacist Rasajna Miriyala Venkata, who is supported by the rest of our Medications Team Marisa, Carol, Jo & Libby.

Maria (Reception Manager) Julie (Afternoon Shift Lead), Rachel, Katy, Simone, Debbie, Debby, Dawn, Colette, Nicola, Pat, Grace, Sophie, Vicky & Wendy.

Primary care networks (PCNs) form a key building block of the NHS long-term plan. Bringing general practices together to work at scale has been a policy priority for some years for a range of reasons, including improving the ability of practices to recruit and retain staff; to manage financial and estates pressures; to provide a wider range of services to patients and to more easily integrate with the wider health and care system. Our PCN staff are : PCN Manager & Abigail Morris - Community Connector (Social Prescriber).

District nurses offer a range of care in the community including post-operative care, leg ulcer care, catheter care and palliative care in terminal illness. Generally speaking, the district nursing service is provided for those who are truly housebound.They have a heavy caseload so if you are able to come down to the surgery, we would appreciate it if you book an appointment with the practice nurse. We are lucky to have a marvellous team working with us. The district nurses can be contacted directly on, 0300 1232424.

Our Health Visitors run baby clinics in the Old Health Centre across the road from the Surgery. Health visitors mainly work with families with children under five years old, offering support and advice on feeding, sleeping, growth and development, and offering help for new mums and families in need of support.

Our housekeeping team: Sue, Graham, Denise, Bill & Sharon.